Support

We usually reply within two business days.

Contact us

Email support@numvault.app. Please do not send files from your vault. We never need them and cannot open them.

I forgot my code. Use your recovery key in the app. Without it, we cannot reset the code because we cannot read your data.
I got a new phone. Restore from your encrypted iCloud or Google Drive backup, or import your .numvault export, then enter your recovery key.
Manage or cancel my subscription. Open your App Store or Google Play subscription settings. Cancelling never locks you out of your files.
Restore a purchase. In the app, open the Pro screen and tap “Restore purchases”.

Read our guides or the FAQ.